Last updated: June 2025. This policy explains how perya handles your personal data in line with the Philippine Data Privacy Act of 2012. It is short, plain, and written for real people.
perya is an online entertainment platform operated for Filipino players and accessible at perya.net. We are the data controller responsible for the personal information youprovide when you register and use our platform. Our registered contact email is [email protected], and all data-related enquiries should be directed there. We take our responsibilities as a data controller seriously and are committed to handling your information with transparency, care, and full compliance with applicable Philippine law.
When you register an account with perya, we collect the personal details you provide directly, including your full name, date of birth, email address, mobile number, and preferred payment method details. We also collect information generated through your use of the platform, such as login timestamps, device type, browser information, IP address, betting and gaming activity, deposit and withdrawal history, and any communications you send to our support team. If you contact us by email or through our support channels, we retain a record of that correspondence. We collect only the information that is necessary to operate the platform safely, verify your identity, process transactions, and comply with our legal obligations under Philippine law. We do not collect sensitive personal information such as biometric data, health records, or government-issued identification numbers unless specifically required for identity verification under applicable regulations.
Your personal data is used to create and manage your account, verify your identity and age in accordance with Philippine gaming regulations, process deposits and withdrawals in Philippine pesos, and provide you with access to the full range of entertainment features on the platform. We also use your information to send you service-related communications such as account confirmations, security alerts, and updates to our terms or policies. Where you have opted in, we may send you promotional messages about bonuses and offers available on the Promotion page. We use aggregated, anonymised data to analyse platform performance and improve the user experience for all Filipino players. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.
We process your personal data on the following legal grounds: the performance of a contract, meaning we need your data to provide the services you have signed up for; compliance with a legal obligation, meaning we are required by Philippine law to verify identities, retain transaction records, and report certain activities to regulatory authorities; and our legitimate interests in operating a secure, fair, and commercially viable entertainment platform. Where we rely on your consent — for example, to send you marketing communications — you have the right to withdraw that consent at any time by contacting us at [email protected] or updating your account preferences. Withdrawal of consent does not affect the lawfulness of any processing carried out before the withdrawal.
perya does not sell, rent, or trade your personal information to any third party for marketing purposes. We share your data only in the following limited circumstances: with payment processors and banking partners who facilitate your deposits and withdrawals in Philippine pesos; with identity verification service providers who assist us in confirming your age and identity; with technology and hosting providers who support the operation of our platform under strict data processing agreements; and with Philippine regulatory authorities or law enforcement agencies where we are legally required to do so. All third-party service providers who handle your data on our behalf are contractually bound to process it only for the purposes we specify and to maintain appropriate security standards. We do not transfer your personal data outside the Philippines except where necessary to operate the platform and where adequate data protection safeguards are in place.
We retain your personal data for as long as your account remains active and for a period of at least five years after account closure, in line with our obligations under Philippine financial and gaming regulations. Transaction records, identity verification documents, and account activity logs are retained for the minimum period required by law and then securely deleted or anonymised. If you request deletion of your account and there is no legal obligation requiring us to retain your data, we will action your request within 30 days and confirm the deletion by email. Some anonymised or aggregated data may be retained indefinitely for statistical and analytical purposes, but this data cannot be used to identify you personally.
perya uses essential cookies to keep you logged in, maintain your session security, and ensure the platform functions correctly on your device. We do not use third-party advertising cookies or behavioural tracking technologies that share your data with external ad networks. We may use first-party analytics to understand how players navigate the platform so we can improve the experience, but this data is processed in aggregate and is not linked to your personal identity. You can manage cookie preferences through your browser settings, though disabling essential cookies may affect your ability to use certain features of the platform. By continuing to use perya after being informed of our cookie practices, you consent to the use of essential cookies as described in this policy.
We implement industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission using TLS, secure storage of passwords using one-way hashing, access controls that limit which staff members can view personal data, and regular security reviews of our systems and processes. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant Philippine regulatory authority within the timeframes required by law. While we take every reasonable precaution, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password for your perya account and to keep your login credentials confidential.
Under the Philippine Data Privacy Act of 2012, you have the right to be informed about how your personal data is collected and used, the right to access a copy of the personal data we hold about you, the right to correct inaccurate or incomplete data, the right to object to processing in certain circumstances, the right to erasure or blocking of data that is no longer necessary or has been unlawfully processed, and the right to data portability where technically feasible. To exercise any of these rights, please contact us at [email protected] with your full name, registered email address, and a description of your request. We will respond within 15 business days. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
perya is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that a minor has registered an account or provided personal information, we will immediately close the account, delete the associated data, and report the incident as required by Philippine gaming regulations. Parents and guardians who believe a minor may have accessed the platform are encouraged to contact us immediately at [email protected] so we can take prompt action. We support responsible gaming and the protection of minors as a core part of how we operate — please visit our Responsible Gaming page for more information on the tools and safeguards we have in place.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify registered players by email and update the "Last updated" date at the top of this page. Your continued use of the platform after any changes take effect constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you are always aware of how your information is being handled. If you have any questions about this policy or how we handle your data, please do not hesitate to reach out to us at [email protected] or visit the FAQ page for additional guidance.
You can request a copy of all personal data we hold about you at any time by emailing [email protected]. We will respond within 15 business days.
If any of your personal details are inaccurate or out of date, you have the right to have them corrected promptly. Update your account or contact our support team.
Where there is no legal obligation to retain your data, you can request deletion of your account and associated personal information within 30 days.
You can object to certain types of processing, including direct marketing communications, at any time. We will stop processing your data for that purpose immediately.
Where technically feasible, you can request your personal data in a structured, commonly used format so you can transfer it to another service provider.
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
Our support team is ready to help with any privacy-related concern. You can also check the FAQ for quick answers, or head straight to registration if you are ready to join the perya community.